LAZADA.COM.PH is the Philippines’ leading one-stop shopping and selling destination. is part of Lazada Group which operates Southeast Asia’s number one online shopping and selling destination in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. It provides customers with an effortless shopping experience through its Cash on Delivery and Free Shipping options.

More and more Filipinos are choosing to shop online for some reasons. Here are some of them:

Easy and Accessible Shopping

Beat the traffic jams, the frenzy crowd and long queues! You can shop anytime, anywhere via your computer and mobile phone. Sit back, relax and your package will come to you!

Safe and Secure Shopping

Lazada understands that a lot of customers are still not comfortable shopping online due to some security issues. Worry not, Lazada PH provides its customers with a broad range of secure payment options including cash-on-delivery, where they pay in cash only when you receive your package.

Return and Refund

Be assured of product quality and authenticity: All purchases on Lazada are guaranteed to be genuine products, new, not defective or damaged. If it is NOT, simply return it within 7 days for a full refund under our Buyer Protection Program.


Customer Service

You can reach their Customer Service Team here. They respond to customer’s inquiries and issues within 24 hours. You can also reach them via CHAT that is available daily, from 6 AM to 12 AM, except holidays.

For order status inquiry, visit Make sure to have your order number ready.



  1. Choose the item/product you want to buy.
  2. Check the product information which includes the payment options, shipping details, product specifications, return policy, and especially the product reviews and feedback.
  3. Click ADD TO CART if you are satisfied and confirm Shopping Cart.
  4. Enter your EMAIL ADDRESS.
  5. Provide Delivery Information.
  6. Choose your Payment Method.
  7. Place your Order.
  8. You will then receive an email and SMS confirmation.


  1. Check the validity of return.
  2. Fill in the online returns form.
  3. Pack the item and drop off to LBC.
  4. Wait for the reimbursement.



Still Looking for that perfect deal on bags, shoes, apparel or other essentials? Browse through Lazada Store and take advantage of MASSIVE DISCOUNT! Free Shipping, Cash on Delivery, Free Return– a truly Effortless Shopping Experience!

Type an item on the box and hit ENTER.